Contact Us

Get in Touch With Roamvilde

At Roamvilde, your shopping experience and satisfaction are our primary focuses. Whether you have inquiries regarding our pet outdoor gear, questions about shipping timeframes, or require assistance with a recent purchase, our dedicated customer care team is standing by to provide prompt support.

Please feel free to reach out to us through any of the official communication channels below:

Customer Support Channels

📩 Email Support

For all general inquiries, order status updates, or after-sales assistance, please drop us a message at:

Email: support@roamvilde.com

We strive to respond to all email correspondence within 24 to 48 business hours.

📞 Telephone Assistance

If you prefer to speak directly with a representative, you can reach our service hotline at:

Phone: +1 (978) 963-8664

Corporate Information

This online retail platform is legally owned and operated by HONGKONG JINX SNEAKER LIMITED. For corporate inquiries or official mail, please refer to our registered headquarters:

Legal Entity Name: HONGKONG JINX SNEAKER LIMITED

Registered Office Address: Unit D18, 3/F, Wong King Industrial Building, No. 2-4 Tai Yau Street, San Po Kong, Kowloon, Hong Kong

Thank you for choosing Roamvilde. We look forward to assisting you and your furry companions!